Meet the Staff



Terry Osborne, CEO

  • Bachelor of Science in Business Management, Glassboro State College
  • Master of Science in Rehabilitation Counseling, the University of Tennessee
  • KCD Director of Community Services, 2007-2011

Terry became the CEO of Knoxville Center of the Deaf in November of 2012. A golf enthusiast, Terry is always looking forward to KCD’s annual Golfing with the Deaf tournament. He enjoys spending time with family, especially his new grandson.




Craig Lemak, COO

  • Bachelor of Science in Human Ecology from the University of Tennessee
  • Master of Science in Rehabilitation Counseling from the University of Tennessee
  • KCD Staff since 2012

Craig has professional experience in Vocational Rehabilitation, Public Relations, and Deaf Advocacy. He is an adjunct faculty member at UT in the ASL Program. When the weather is nice, Craig enjoys camping in the Smokies with his wife and 2 kids.




Janet Cheney, Scheduler/Interpreter

  • Professional Interpreter Training from Maryville College
  • KCD Staff since 1991

Having Deaf grandparents, Janet grew up in the Deaf community. She began interpreting professionally in 1978 and joined the KCD staff in 1991 as the Communications Manager. Janet now schedules interpreters for the 20+ counties served by KCD.




Jim Speegle, Business Manager

  • Bachelor of Science in Accounting from Tusculum College
  • KCD Staff since 2012

Jim spent nearly 37 years as a Financial Controller for the Honeywell corporation. He has 3 children and 7 grandchildren and enjoys UT football and Western movies.




Becky Higdon, Business Assistant

  • Associate of Applied Science with a concentration in Photography from Pellissippi State Technical Community College
  • KCD Staff since 1995

Even though Becky grew up with Deaf siblings, she pursued professional sign language training at Pellissippi State. Becky spends time enjoying outdoor activities with her family.




Dawn Munroe, Interpreter

  • BITP, University of Tennessee, 1992
  • RID Certified since 1994
  • KCD Staff 1992-2014, 2016-Present

Dawn is a current staff interpreter and has been employed at KCD for over 20 years. Growing up with Deaf parents, Dawn has a unique ability to work with and understand clients on a fundamental, cultural level.




Becky Wood, Job Placement Coordinator/Special Events Coordinator

  • Bachelor of Arts in ASL-English Interpreting from Maryville College
  • Certification Candidate
  • KCD Staff since 2013

Becky has worked with KCD for many years and in many capacities. Before becoming a staff Interpreter and Job Placement Coordinator, Becky was a KCD student intern, receptionist, contract interpreter, and EmerCorps Program Coordinator. In her down time, Becky enjoys life with her daughter, husband, dogs, and rabbit.




Kaitlin Gentry, Interpreter

  • Bachelor of Science in Special Education: Interpreting from the University of Tennessee
  • Certification Candidate
  • KCD Staff since 2014

Kaitlin has been with KCD since her internship in 2013. She received her professional sign language education from Pellissippi State, Maryville College and UT. Because Kaitlin grew up loving everything UT Vols, she moved from New Jersey to attend college at UT. Her dogs, Reggie and Miss America, love living in Knoxville.