Contact Us

Knoxville Center of the Deaf

We strive to improve the quality of life for Deaf, Deaf-Blind, and Hard-of-Hearing persons by providing a wide array of services that empower them to become fully integrated into the fabric of the Knoxville and East Tennessee communities. We are a non-profit agency, which means the revenue generated by our interpreting services directly support our local community.


ASL sign for "Contact"/"Network"

Contact Information

 

3731 Martin Mill Pike

Knoxville, TN 37920

 

Phone (voice): (865) 579-0832

Video Phone: (865) 978-6051

Fax: (865) 577-0656

 

Email: interpreter@kcdtn.org

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Hours of Operation

 

Business hours:

Monday-Friday

8:00 am – 5:00 pm

 

After-hours:

Monday- Friday

5:00 pm – 8:00 am

and weekends


 


Requesting an Interpreter

Our interpreting services are provided by scheduled appointment, although we are often able to accommodate same day and next day appointments. Please call us as soon as you know interpreting services are needed so we can process your request, as we book up to one year in advance.

If calling to request an interpreter during normal business hours, please call our (voice) number (865) 579-0832

You can also use our online scheduling system to request an interpreter by clicking HERE to be redirected to our eRSP scheduling website. If you do not have your eRSP User Name and Password, or if you have not worked with KCD before, please call our office or email Craig Lemak at clemak@kcdtn.org.

After-Hours Emergencies

If calling after-hours, call the same number (865) 579-0832 and leave a message with the after-hours coordinator who will contact you as soon as possible. We offer interpreting coverage for after-hours emergencies with our EmerCorps program. When emergencies happen and an interpreter is needed in the middle of the night, the EmerCorps program allows a coordinator to send an available interpreter to the assignment to provide effective and efficient communication.